Who We Are at Betarino Casino

Betarino Casino is run by people who were players first. We built the platform we wanted to play on: transparent bonuses, fast withdrawals and a library of 4,200 games. This page tells you who stands behind the site, how we are regulated and what you can hold us to.

Our Story Since 2023

Why we started

We launched in 2023 under Betarino N.V. after years of watching players jump through hoops to get their winnings. Wagering rules hidden in the small print, withdrawals that sat pending for a week, support desks that went quiet at the weekend. We set out to fix those three problems from day one.

Our first milestone was assembling a game library that covered every category without filler. The second was payment infrastructure: we added e-wallets and crypto so that most withdrawals settle within 24 hours rather than days. Both goals shaped the platform you see today.

Where we are now

From launch we have grown into a full gaming destination with a sportsbook running alongside the casino, 12 software providers on board and a five-tier loyalty programme for regular players. Growth has never changed our priorities: fast payouts, honest bonus terms and support that answers around the clock.

What You Get Here

The numbers

We would rather show you counts than adjectives. Here is the library in full, as it stands today:

  • 4,200 games in total
  • 3,400 online slots
  • 280 live dealer tables
  • 180 table games
  • 120 jackpot titles
  • 25 crash games

Providers and payments

NetEnt, Pragmatic Play, Evolution, Play'n GO, Microgaming, Yggdrasil, Quickspin, Red Tiger, Big Time Gaming, Nolimit City, Push Gaming and Hacksaw Gaming supply the catalogue. Deposits start at £10 via Visa Debit, Mastercard Debit, PayPal, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, Google Pay, Bitcoin, Ethereum or Tether.

Withdrawals run from £10 up to £5,000 per day. E-wallet and crypto payouts reach you within 24 hours; cards and bank transfer take 1-3 business days. We charge no fees on either side, though your payment provider may apply their own.

Beyond the casino

A full sportsbook sits beside the casino, so your account covers both. Everything runs in your browser on iOS and Android with no app download, and the site works in English, German, Greek and Finnish.

We Are Fully Licensed

Our jurisdiction

Betarino Casino operates under licence number 8048/JAZ2023-041, issued by Curaçao eGaming. That licence obliges us to meet standards on game fairness, player fund handling and dispute resolution, and it subjects our operation to ongoing oversight. We are owned by Betarino N.V., and you can verify our licence details directly with the regulator.

Licensing also means geography rules. We do not accept players from the USA, France, the Netherlands, Belgium, Spain, Italy, Sweden, Denmark or Portugal. Checking your eligibility before you register protects both of us.

How We Keep You Safe

Your data

All traffic between your device and our servers travels over SSL/TLS encryption, so payment details and identity documents never cross the internet in plain text. Account data sits behind access controls, and payment card details are handled by certified processors rather than stored on our own systems.

Fair games

Every slot and table game outcome comes from a certified random number generator supplied and independently audited by the provider. Live dealer results are produced by physical equipment under studio supervision. Our crash games run on provably fair algorithms, which means you can verify each round's outcome yourself with the seed data we publish.

Before your first withdrawal we complete KYC verification: passport or ID card, a utility bill no older than three months and proof of your payment method. It is a legal requirement, it keeps stolen cards and underage players out, and once done it never delays your payouts again.

Our Commitment to You

Responsible play

Gambling should stay a paid-for entertainment, never a financial plan. Every account includes tools you control: deposit limits, loss limits, session reminders, reality checks, time-out and full self-exclusion. We also work with GamCare, BeGambleAware and GAMSTOP, and our support team can point you to any of them in one message.

Transparency

Bonus terms sit on the offer page, not in a footnote. Our welcome bonus is 100% up to £100 plus 50 free spins on selected slots, with a 35x wager on the bonus, a minimum deposit of £10, a £5 maximum win from free spins and 30 days of validity, or 7 days for the spins. No promo code, no hidden conditions, and the same honesty applies to our weekly 10% cashback up to £100, reload bonuses up to £50 and slot tournaments with £5,000 prize pools.

When something goes wrong, we say so and fix it. Payout status, verification delays, a game that froze mid-spin: ask us and you get a straight answer, not a template.

Who You Talk To

The team and the channels

Behind the platform sits a team split across game operations, payments, fraud prevention and customer care, all reporting to Betarino N.V. management. We keep support in-house rather than outsourcing it, because the people answering you should know how our systems actually work.

Live chat runs 24/7 on the website and on mobile, in all four of our supported languages. Prefer email? Write to [email protected] and we will get back to you with a substantive answer, not a holding reply. Either channel handles account questions, bonus queries, verification and complaints, and complex cases get escalated to a supervisor the same day.

Frequently Asked Questions

Who owns Betarino Casino?

Betarino N.V., a company registered in Curaçao, owns and operates the casino under Curaçao eGaming licence 8048/JAZ2023-041.

Is Betarino Casino licensed?

Yes. We hold licence number 8048/JAZ2023-041 issued by Curaçao eGaming, which covers game fairness, player fund handling and dispute resolution.

When was the casino launched?

We launched in 2023 and have since grown to 4,200 games, 12 providers and a full sportsbook.

How does KYC verification work?

Before your first withdrawal we verify your identity with a passport or ID card, a utility bill up to three months old and proof of your payment method. It happens once and never delays later payouts.

Can I set limits on my own play?

Yes. Every account includes deposit limits, loss limits, session reminders, reality checks, time-out and self-exclusion, plus access to GamCare, BeGambleAware and GAMSTOP.